Online System


Privacy Policy

This web-site is owned and run by Greaves Travel LLC. This policy explains:

Q What is the purpose of this website?
Q How do we collect data about you and your use of this website?
Q How do we use your data?
Q Confidentiality of your booking reference
Q How do we keep your data secure?
Q Do we take statistical data?
Q Can we make changes to this policy?


Q What is the purpose of this website?
A Greaves Travel LLC (Greaves) have been appointed by British Airways (BA) as a consolidator in the USA and Canada. Our related company, Greavaes Travel Ltd operates in a similar manner in the UK. As a consolidator, we work with a number of travel agents to provide you the best fares and facilites from British Airways. Greaves Travel is unique in that we only work with British Airways as a consolidator and this level of specialisation ensures we provide the travel agent with the highest levels of professional support.

Advance Passenger Information or API is passport and associated information which the governments of various countries require British Airways to collect from passengers prior to travel.
Please review the Privacy policy of the airlines you are flying on for further information.
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Q How do we collect data about you and your use of this website?
A The datqa you provide is passed to British Airways via our reservation system links. These links are secure.
Greaves, like many other web sites, collects information about how this Site is used and navigated, including the number and frequency of visitors and subscribers. This information helps us to design our Site to better suit the needs of our users. Our Site will track the Uniform Resource Locator (URL) that you visited before you came to our Site, the URL to which you proceed and your Internet Service Provider (ISP) address. Internet Protocol (IP) addresses are used to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Please review the Privacy policy of the airlines you are flying on for further information.
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Q How do we use your data?
A If a booking was made with Greaves Travel LLC, we will record those personal details. Your data will be used principally to meet passenger requirements. We retain the data you provide from time to time, including your purchase history and data we collect when you use our services and facilities. Your data may be used for the following purposes: accounting, billing and audit, credit or other payment card verification and screening, immigration and customs control, safety, security, health, administrative and legal purposes, statistical and marketing analysis, systems testing, maintenance and development, customer relations and to help us in any future dealings with you, for example by identifying your requirements and preferences. For these purposes we may disclose your data to any of the following: companies in the British Airways group, airlines and other companies involved in meeting your requirements, our oneworld partner airlines and franchisees, your chosen travel agents, government and enforcement agencies, credit and charge card companies and screening
We will not use your data to contact you for marketing or market research purposes without your consent.
Customs and Immigration Authorities
British Airways and other airlines are required by laws in the USA and other countries to give border control agencies access to booking and travel information. Accordingly any information we hold about you and your travel arrangements may be disclosed to the customs and immigration authorities of any country in your itinerary.
In addition, laws in several countries require British Airways and other airlines to collect "Advance Passenger Information" (passport and associated information) for all passengers prior to travel to or from those countries. When required British Airways will provide this information to the relevant customs and immigration authorities.
Greaves will only pass on your data to the Airlines. We will not (unless required by law) pass on any data to anyone else. The Airlines may pass on your data as stated above.
Please review the Privacy policy of the airlines you are flying on for further information.
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Q Confidentiality of your booking reference
A When you make a booking you will be given a booking reference (also known as a PNR or Passenger Name Record). This will appear on the ticket of each person in your booking. We advise that your booking reference should be kept confidential at all times. Disclosure of your booking reference to others may allow them to access your booking details and itinerary through our system. If you are travelling with others and would not like your individual booking details accessed by them, you may prefer to have each person make separate bookings, to be individually paid for.
Please review the Privacy policy of the airlines you are flying on for further information.
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Q How do we keep your data secure?
A All data submitted via MyAirBooking.com is is encrypted as it travels over the Internet. Our links to BA are secured using private networks and Virtual Private Network (VPN) connections.
Please review the Privacy policy of the airlines you are flying on for further information.
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Q Do we take statistical data?
A Greaves, like many other web sites, collects information about how this Site is used and navigated, including the number and frequency of visitors and subscribers. This information helps us to design our Site to better suit the needs of our users. Our Site will track the Uniform Resource Locator (URL) that you visited before you came to our Site, the URL to which you proceed and your Internet Service Provider (ISP) address. Internet Protocol (IP) addresses are used to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Please review the Privacy policy of the airlines you are flying on for further information.
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Q Can we make changes to this policy?
AGreaves reserves the right to change this privacy policy at any time by posting revisions on this Web page. Such changes will be effective upon posting.
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Greaves Travel L.L.C.
304 West Randolph Street
Chicago, Illinois, 60606
USA